Publications

Publication details [#11719]

Paulson, Gaylen D. and Michael E. Roloff. 1997. The Effect of Request Form and Content on Constructing Obstacles to Compliance. Communication Research 24 (3) : 261–290. 30 pp.
Publication type
Article in journal
Publication language
English
Place, Publisher
SAGE Publications
ISBN
0093-6502

Annotation

Influences of form and content on requests and their refusals are studied: specified obstacles in requests are perceived as more conventional and more polite, especially those denoting unwillingness obstacles. Specified requests also tend to receive more polite refusals.