Publications

Publication details [#49089]

Monzoni, Chiara Maria. 2008. Introducing direct complaints through questions: the interactional achievement of 'pre-sequences'? Discourse Studies 10 (1) : 73–87.
Publication type
Article in journal
Publication language
English
Place, Publisher
SAGE Publications

Annotation

This paper discusses how positive polar question and wh-question designs occurring in the different interactional settings of institutional calls and ordinary face-to-face interactions, produce a direct complaint in third position, resulting from interactional achievement.