Publications

Publication details [#54900]

Haugh, Michael and Wei-Lin Melody Chang. 2011. Strategic embarrassment and face threatening in business interactions. Journal of Pragmatics 43 (12) : 2948–2963.

Publication type

Article in journal

Publication language

English

Keywords

business language | complaining | face maintenance | politeness | social interaction

Place, Publisher

Elsevier

Journal WWW

www.sciencedirect.com/web-editions

Annotation

Drawing on Face Constituting Theory (Arundale, Robert, 2010), this study focuses on how the face threatening act of strategic embarrassment -involving a mild reproach or complaint-, is interactionally achieved in the context of business interactions in Taiwan.