Publications

Publication details [#56472]

Kitzinger, Celia and Rebecca Shaw. 2012. Compliments on a Home Birth Helpline. Research on Language and Social Interaction 45 (3) : 213–244.

Publication type

Article in journal

Publication language

English

Keywords

assessment | complimenting | health | talk-in-interaction | telephone conversation

Place, Publisher

Routledge

Journal WWW

www.erlbaum.com/Journals/Electronic/electronic.htm

Annotation

This study investigates the positive assessments (in particular complimenting) of a single professional call-taker across 80 Home Birth helpline calls, analyzing their design, how they are responded to, and the (other or additional) actions they perform.