Resources for Renewal
A participatory approach to the modernization of municipal organizations in Finland
Editors
In the 1990s, the public sector has experienced the same kind of productivity pressures as has the private sector in most of the western countries. In Finland, the state and the local government organs have pursued to meet these demands by cutting down their personnel costs and by applying various models of New Public Management. This book sheds light on the possibilities of solving the problems in public sector modernization by changing the modes of operations of work organizations. The results presented in the book are based on development expriences in Finnish municipalities, and cover a period of eight years (1991-1998).The participative approach is focused on the simultaneous development of the quality of working life and the productivity of services along the lines of Organizational Assessment. Thus, the book addresses some of the central issues within the debate on action research and on the modernization of the public services, such as “top-down” and “bottom-up” developments and the impact for the customers. A special feature in the book is a description of trade unions as actors in the development process and the role of trade union officials as developers.
[Dialogues on Work and Innovation, 10] 1999. iv, 177 pp.
Publishing status: Available
© John Benjamins Publishing Company
Table of Contents
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IntroductionSatu Kalliola and Risto Nakari | p. 1
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1. MethodologySatu Kalliola and Risto Nakari | p. 7
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2. Promoting employee participation in municipal administration: The role of the action researcherSatu Kalliola | p. 15
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3. Developing municipal services for the aged: The role of participatory action research and concept-druven changeSirpa Syvänen | p. 29
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4. Breaking with tradition: Towards collaboration in the education sectorHelena Rajakaltio | p. 59
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5. Developing municipal meals services: Towards a conceptually low organization through communicative actionIlkka Pesonen | p. 81
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6. The trade union’s roles in the development of health careHilkka Pokki and Irmeli Vuoriluoto | p. 103
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7. Process control in the development of home care services for older peopleMaarit Lahtonen | p. 125
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ConclusionsSatu Kalliola and Risto Nakari | p. 149
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About the authors | p. 155
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Index of Names | p. 169
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Index of Subjects | p. 173
Cited by
Cited by 3 other publications
Farnham, David, Annie Hondeghem & Sylvia Horton
Paul Hager, Kalliola, Satu, Risto Nakari & Ilkka Pesonen
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Subjects
Miscellaneous
Main BIC Subject
KJM: Management & management techniques
Main BISAC Subject
BUS085000: BUSINESS & ECONOMICS / Organizational Behavior