<ONIXMessage xmlns="http://ns.editeur.org/onix/3.0/reference">
    <Product>
      <RecordReference>22016821</RecordReference>
      <NotificationType>03</NotificationType>
      <RecordSourceType>01</RecordSourceType>
      <RecordSourceIdentifier>
         <RecordSourceIDType>01</RecordSourceIDType>
         <IDTypeName>JB code</IDTypeName>
         <IDValue>JB</IDValue>
      </RecordSourceIdentifier>
      <RecordSourceName>John Benjamins Publishing Company</RecordSourceName>
      <ProductIdentifier>
         <ProductIDType>01</ProductIDType>
         <IDTypeName>JB code</IDTypeName>
         <IDValue>P&amp;bns 265 Eb</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
         <ProductIDType>15</ProductIDType>
         <IDValue>9789027266767</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
         <ProductIDType>06</ProductIDType>
         <IDValue>10.1075/pbns.265</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
         <ProductIDType>13</ProductIDType>
         <IDValue>2016033514</IDValue>
      </ProductIdentifier>
      <DescriptiveDetail>
         <ProductComposition>00</ProductComposition>
         <ProductForm>EA</ProductForm>
         <ProductFormDetail>E107</ProductFormDetail>
         <Collection>
            <CollectionType>10</CollectionType>
            <CollectionIdentifier>
               <CollectionIDType>01</CollectionIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>P&amp;bns</IDValue>
            </CollectionIdentifier>
            <CollectionIdentifier>
               <CollectionIDType>02</CollectionIDType>
               <IDValue>0922-842X</IDValue>
            </CollectionIdentifier>
            <CollectionSequence>
               <CollectionSequenceType>02</CollectionSequenceType>
               <CollectionSequenceNumber>265.00</CollectionSequenceNumber>
            </CollectionSequence>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>02</TitleElementLevel>
                  <TitleText>Pragmatics &amp; Beyond New Series</TitleText>
               </TitleElement>
               <TitleStatement textformat="02">Pragmatics &amp; Beyond New Series</TitleStatement>
            </TitleDetail>
         </Collection>
         <Collection>
            <CollectionType>11</CollectionType>
            <CollectionIdentifier>
               <CollectionIDType>01</CollectionIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>jbe-all</IDValue>
            </CollectionIdentifier>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>02</TitleElementLevel>
                  <TitleText>Full EBA collection (ca. 4,200 titles)</TitleText>
               </TitleElement>
            </TitleDetail>
         </Collection>
         <Collection>
            <CollectionType>11</CollectionType>
            <CollectionIdentifier>
               <CollectionIDType>01</CollectionIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>jbe-2016</IDValue>
            </CollectionIdentifier>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>02</TitleElementLevel>
                  <TitleText>2016 collection (147 titles)</TitleText>
               </TitleElement>
            </TitleDetail>
            <TitleDetail>
               <TitleType>05</TitleType>
               <TitleElement>
                  <TitleElementLevel>02</TitleElementLevel>
                  <TitleText>2016 collection</TitleText>
               </TitleElement>
            </TitleDetail>
         </Collection>
         <TitleDetail>
            <TitleType>01</TitleType>
            <TitleElement>
               <TitleElementLevel>01</TitleElementLevel>
               <NoPrefix/>
               <TitleWithoutPrefix>Requests in American and British English</TitleWithoutPrefix>
               <Subtitle>A contrastive multi-method analysis</Subtitle>
            </TitleElement>
            <TitleStatement textformat="02">Requests in American and British English: A contrastive multi-method analysis</TitleStatement>
         </TitleDetail>
         <Contributor>
            <SequenceNumber>1</SequenceNumber>
            <ContributorRole>A01</ContributorRole>
            <NameIdentifier>
               <NameIDType>01</NameIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>451255040</IDValue>
            </NameIdentifier>
            <PersonName>Ilka Flöck</PersonName>
            <PersonNameInverted>Flöck, Ilka</PersonNameInverted>
            <NamesBeforeKey>Ilka</NamesBeforeKey>
            <KeyNames>Flöck</KeyNames>
            <ProfessionalAffiliation>
               <Affiliation>University of Oldenburg</Affiliation>
            </ProfessionalAffiliation>
            <Website>
               <WebsiteRole>07</WebsiteRole>
               <WebsiteLink>https://benjamins.com/catalog/persons/451255040</WebsiteLink>
            </Website>
         </Contributor>
         <NoEdition/>
         <Language>
            <LanguageRole>01</LanguageRole>
            <LanguageCode>eng</LanguageCode>
         </Language>
         <Extent>
            <ExtentType>11</ExtentType>
            <ExtentValue>280</ExtentValue>
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Extent>
            <ExtentType>03</ExtentType>
            <ExtentValueRoman>xvi</ExtentValueRoman>
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Extent>
            <ExtentType>00</ExtentType>
            <ExtentValue>264</ExtentValue>
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Subject>
            <SubjectSchemeIdentifier>01</SubjectSchemeIdentifier>
            <SubjectSchemeVersion>23</SubjectSchemeVersion>
            <SubjectCode>427/.941</SubjectCode>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>03</SubjectSchemeIdentifier>
            <SubjectSchemeVersion>2016</SubjectSchemeVersion>
            <SubjectCode>PE1072</SubjectCode>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>04</SubjectSchemeIdentifier>
            <SubjectHeadingText>English language--Great Britain.</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>04</SubjectSchemeIdentifier>
            <SubjectHeadingText>English language--United States.</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>04</SubjectSchemeIdentifier>
            <SubjectHeadingText>Americanisms.</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>04</SubjectSchemeIdentifier>
            <SubjectHeadingText>Contrastive linguistics.</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>10</SubjectSchemeIdentifier>
            <SubjectCode>LAN009030</SubjectCode>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>12</SubjectSchemeIdentifier>
            <SubjectCode>CFG</SubjectCode>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.DISC</SubjectCode>
            <SubjectHeadingText>Discourse studies</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.ENG</SubjectCode>
            <SubjectHeadingText>English linguistics</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.GERM</SubjectCode>
            <SubjectHeadingText>Germanic linguistics</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.PRAG</SubjectCode>
            <SubjectHeadingText>Pragmatics</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.SOCIO</SubjectCode>
            <SubjectHeadingText>Sociolinguistics and Dialectology</SubjectHeadingText>
         </Subject>
         <Audience>
            <AudienceCodeType>01</AudienceCodeType>
            <AudienceCodeValue>06</AudienceCodeValue>
         </Audience>
      </DescriptiveDetail>
      <CollateralDetail>
         <TextContent>
            <TextType>02</TextType>
            <ContentAudience>00</ContentAudience>
            <Text textformat="05">This volume encompasses a thorough examination of the use of request strategies on two contrastive dimensions.</Text>
         </TextContent>
         <TextContent>
            <TextType>03</TextType>
            <ContentAudience>00</ContentAudience>
            <Text textformat="05">This volume encompasses a thorough examination of the use of request strategies on two contrastive dimensions. On the cross-cultural dimension, it compares the use of British and American English request strategies in naturally occurring informal conversations. The conversational data are retrieved from the International Corpus of English (ICE) and the Santa Barbara Corpus of Spoken American English. On the methodological dimension, it systematically compares request strategies and their frequency distributions in the conversational data to questionnaire-based requests. Highlighting various instrument-induced effects, the volume challenges the validity of one of the most widely used and accepted data collection tools in pragmatics research, the DCT. <br/>The extensive data analysis contained in the volume includes a wide range of linguistic variables including mitigating and aggravating modification strategies and their interaction with head act directness levels. While it focuses on the first-pair part, the book also offers an analysis of request responses from a cross-cultural perspective.<br/>The findings of the study contribute new insights to research on requests, politeness, variational pragmatics, and general research methodology.<br/>
            </Text>
         </TextContent>
         <SupportingResource>
            <ResourceContentType>01</ResourceContentType>
            <ContentAudience>00</ContentAudience>
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475/pbns.265.png</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D502</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475_jpg/9789027256706.jpg</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D504</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475_tif/9789027256706.tif</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/1200_front/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/125/pbns.265.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
         <SupportingResource>
            <ResourceContentType>02</ResourceContentType>
            <ContentAudience>00</ContentAudience>
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/1200_back/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
         <SupportingResource>
            <ResourceContentType>03</ResourceContentType>
            <ContentAudience>00</ContentAudience>
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/3d_web/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
      </CollateralDetail>
      <ContentDetail>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.prelim</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.prelim</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>i</FirstPageNumber>
                  <LastPageNumber>iv</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Prelim pages</ComponentTypeName>
            <ComponentNumber>-1</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Prelim pages</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Prelim pages</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.toc</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.toc</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>v</FirstPageNumber>
                  <LastPageNumber>viii</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Table of contents</ComponentTypeName>
            <ComponentNumber>0</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Table of contents</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Table of contents</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.abb</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.001abb</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>ix</FirstPageNumber>
                  <LastPageNumber>x</LastPageNumber>
               </PageRun>
               <NumberOfPages>2</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>1</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Abbreviations</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Abbreviations</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.lot</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.002lot</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>xi</FirstPageNumber>
                  <LastPageNumber>xiv</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>2</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>List of Tables</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">List of Tables</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.lof</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.003lof</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>xv</FirstPageNumber>
                  <LastPageNumber>xvi</LastPageNumber>
               </PageRun>
               <NumberOfPages>2</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>3</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>List of Figures</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">List of Figures</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c1</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.01int</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>1</FirstPageNumber>
                  <LastPageNumber>6</LastPageNumber>
               </PageRun>
               <NumberOfPages>6</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>4</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 1. Introduction</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 1. Introduction</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c2</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.02the</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>7</FirstPageNumber>
                  <LastPageNumber>82</LastPageNumber>
               </PageRun>
               <NumberOfPages>76</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>5</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 2. Theoretical framework</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 2. Theoretical framework</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c3</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.03met</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>83</FirstPageNumber>
                  <LastPageNumber>116</LastPageNumber>
               </PageRun>
               <NumberOfPages>34</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>6</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 3. Methodology</TitleWithoutPrefix>
                  <Subtitle>Database, data collection, and data analysis</Subtitle>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 3. Methodology: Database, data collection, and data analysis</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c4</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.04res</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>117</FirstPageNumber>
                  <LastPageNumber>172</LastPageNumber>
               </PageRun>
               <NumberOfPages>56</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>7</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 4. Results I: Requests in AmE and BrE informal conversations</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 4. Results I: Requests in AmE and BrE informal conversations</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c5</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.05res</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>173</FirstPageNumber>
                  <LastPageNumber>226</LastPageNumber>
               </PageRun>
               <NumberOfPages>54</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>8</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 5. Results II: Requests in non-elicited conversations and DCTs</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 5. Results II: Requests in non-elicited conversations and DCTs</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c6</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.06con</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>227</FirstPageNumber>
                  <LastPageNumber>238</LastPageNumber>
               </PageRun>
               <NumberOfPages>12</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Chapter</ComponentTypeName>
            <ComponentNumber>9</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 6. Conclusion</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 6. Conclusion</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.refs</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.07ref</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>239</FirstPageNumber>
                  <LastPageNumber>252</LastPageNumber>
               </PageRun>
               <NumberOfPages>14</NumberOfPages>
            </TextItem>
            <ComponentTypeName>References</ComponentTypeName>
            <ComponentNumber>10</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>References</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">References</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.appendix</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.08app</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>253</FirstPageNumber>
                  <LastPageNumber>260</LastPageNumber>
               </PageRun>
               <NumberOfPages>8</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Appendix</ComponentTypeName>
            <ComponentNumber>11</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Appendix</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Appendix</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.index</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.index</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>261</FirstPageNumber>
                  <LastPageNumber>264</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Index</ComponentTypeName>
            <ComponentNumber>12</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Index</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Index</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
      </ContentDetail>
      <PublishingDetail>
         <Imprint>
            <ImprintIdentifier>
               <ImprintIDType>01</ImprintIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>JBENJAMINS</IDValue>
            </ImprintIdentifier>
            <ImprintName>John Benjamins Publishing Company</ImprintName>
         </Imprint>
         <Publisher>
            <PublishingRole>01</PublishingRole>
            <PublisherIdentifier>
               <PublisherIDType>01</PublisherIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>JB</IDValue>
            </PublisherIdentifier>
            <PublisherName>John Benjamins Publishing Company</PublisherName>
            <Website>
               <WebsiteRole>01</WebsiteRole>
               <WebsiteLink>https://benjamins.com</WebsiteLink>
            </Website>
            <Website>
               <WebsiteRole>02</WebsiteRole>
               <WebsiteLink>https://benjamins.com/catalog/pbns.265</WebsiteLink>
            </Website>
         </Publisher>
         <CityOfPublication>Amsterdam</CityOfPublication>
         <CountryOfPublication>NL</CountryOfPublication>
         <ProductContact>
            <ProductContactRole>00</ProductContactRole>
            <ProductContactName>John Benjamins Publishing Company</ProductContactName>
            <ContactName>Marketing Department / Karin Plijnaar, Pieter Lamers</ContactName>
            <EmailAddress>onix@benjamins.nl</EmailAddress>
         </ProductContact>
         <PublishingStatus>04</PublishingStatus>
         <PublishingDate>
            <PublishingDateRole>01</PublishingDateRole>
            <Date dateformat="00">20160825</Date>
         </PublishingDate>
         <CopyrightStatement>
            <CopyrightType>C</CopyrightType>
            <CopyrightYear>2016</CopyrightYear>
            <CopyrightOwner>
               <CorporateName>John Benjamins</CorporateName>
            </CopyrightOwner>
         </CopyrightStatement>
         <SalesRights>
            <SalesRightsType>02</SalesRightsType>
            <Territory>
               <RegionsIncluded>WORLD</RegionsIncluded>
            </Territory>
         </SalesRights>
      </PublishingDetail>
      <RelatedMaterial>
         <RelatedProduct>
            <ProductRelationCode>13</ProductRelationCode>
            <ProductIdentifier>
               <ProductIDType>15</ProductIDType>
               <IDValue>9789027256706</IDValue>
            </ProductIdentifier>
         </RelatedProduct>
      </RelatedMaterial>
      <ProductSupply>
         <Market>
            <Territory>
               <RegionsIncluded>WORLD</RegionsIncluded>
            </Territory>
         </Market>
         <SupplyDetail>
            <Supplier>
               <SupplierRole>09</SupplierRole>
               <SupplierIdentifier>
                  <SupplierIDType>01</SupplierIDType>
                  <IDTypeName>JB</IDTypeName>
                  <IDValue>3</IDValue>
               </SupplierIdentifier>
               <SupplierName>John Benjamins e-Platform</SupplierName>
               <Website>
                  <WebsiteRole>03</WebsiteRole>
                  <WebsiteLink>https://jbe-platform.com</WebsiteLink>
               </Website>
               <Website>
                  <WebsiteRole>29</WebsiteRole>
                  <WebsiteLink>https://jbe-platform.com/content/books/9789027266767</WebsiteLink>
               </Website>
            </Supplier>
            <ProductAvailability>20</ProductAvailability>
            <Price>
               <PriceType>01</PriceType>
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <PriceStatus>02</PriceStatus>
               <PriceAmount>95.00</PriceAmount>
               <CurrencyCode>EUR</CurrencyCode>
            </Price>
            <Price>
               <PriceType>01</PriceType>
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <PriceStatus>02</PriceStatus>
               <PriceAmount>80.00</PriceAmount>
               <CurrencyCode>GBP</CurrencyCode>
               <Territory>
                  <CountriesIncluded>GB</CountriesIncluded>
               </Territory>
            </Price>
            <Price>
               <PriceType>01</PriceType>
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <PriceStatus>02</PriceStatus>
               <PriceAmount>143.00</PriceAmount>
               <CurrencyCode>USD</CurrencyCode>
            </Price>
         </SupplyDetail>
      </ProductSupply>
   </Product>
    <Product>
<!-- Title-id: 211007686 - Edition-id: 649017413 (Google Ebook) -->
<!-- No filters. -->

<!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
<!-- Record metadata: -->
      <RecordReference>649017413</RecordReference>
      <!-- List1 (Notification or update type) -> 03 (Notification confirmed on publication) -->
      <NotificationType>03</NotificationType>
      <!-- List3 (Record source type) -> 01 (Publisher) -->
      <RecordSourceType>01</RecordSourceType>
      <RecordSourceIdentifier>
<!-- List44 (Name identifier type) -> 01 (Proprietary) -->
         <RecordSourceIDType>01</RecordSourceIDType>
         <IDTypeName>JB code</IDTypeName>
         <IDValue>JB</IDValue>
      </RecordSourceIdentifier>
      <RecordSourceName>John Benjamins Publishing Company</RecordSourceName>
      <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
      <!-- Product identification (digital: true): -->
      <ProductIdentifier>
<!-- List5 (Product identifier type) -> 01 (Proprietary) -->
         <ProductIDType>01</ProductIDType>
         <IDTypeName>JB code</IDTypeName>
         <IDValue>P&amp;bns 265 GE</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
<!-- List5 (Product identifier type) -> 15 (ISBN-13) -->
         <ProductIDType>15</ProductIDType>
         <IDValue>9789027266767</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
<!-- List5 (Product identifier type) -> 06 (DOI) -->
         <ProductIDType>06</ProductIDType>
         <IDValue>10.1075/pbns.265</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
<!-- List5 (Product identifier type) -> 13 (LCCN) -->
         <ProductIDType>13</ProductIDType>
         <IDValue>2016033514</IDValue>
      </ProductIdentifier>
      <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
      <!-- Descriptive detail: -->
      <DescriptiveDetail>
<!-- List2 (Product composition) -> 00 (Single-component retail product) -->
         <ProductComposition>00</ProductComposition>
         <!-- List150 (Product form) -> EA (Digital (delivered electronically)) -->
         <ProductForm>EA</ProductForm>
         <!-- List175 (Product form detail) -> E133 (Google Edition) -->
         <ProductFormDetail>E133</ProductFormDetail>
         <Collection>
<!-- List148 (Collection type) -> 10 (Publisher collection) -->
            <CollectionType>10</CollectionType>
            <CollectionIdentifier>
<!-- List13 (Series identifier type) -> 01 (Proprietary) -->
               <CollectionIDType>01</CollectionIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>P&amp;bns</IDValue>
            </CollectionIdentifier>
            <CollectionIdentifier>
<!-- List13 (Series identifier type) -> 02 (ISSN) -->
               <CollectionIDType>02</CollectionIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>0922-842X</IDValue>
            </CollectionIdentifier>
            <CollectionSequence>
<!-- List197 (Collection sequence type) -> 02 (Title order) -->
               <CollectionSequenceType>02</CollectionSequenceType>
               <CollectionSequenceNumber>265.00</CollectionSequenceNumber>
            </CollectionSequence>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 02 (Collection level) -->
                  <TitleElementLevel>02</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Pragmatics &amp; Beyond New Series</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Pragmatics &amp; Beyond New Series</TitleStatement>
            </TitleDetail>
         </Collection>
         <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
            <TitleType>01</TitleType>
            <TitleElement>
<!-- List149 (Title element level) -> 01 (Product) -->
               <TitleElementLevel>01</TitleElementLevel>
               <NoPrefix/>
               <TitleWithoutPrefix>Requests in American and British English</TitleWithoutPrefix>
            </TitleElement>
            <TitleStatement textformat="02">Requests in American and British English</TitleStatement>
         </TitleDetail>
         <Contributor>
            <SequenceNumber>1</SequenceNumber>
            <!-- List17 (Contributor role code) -> A01 (By (author)) -->
            <ContributorRole>A01</ContributorRole>
            <NameIdentifier>
<!-- List44 (Name identifier type) -> 01 (Proprietary) -->
               <NameIDType>01</NameIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>451255040</IDValue>
            </NameIdentifier>
            <PersonName>Ilka Flöck</PersonName>
            <PersonNameInverted>Flöck, Ilka</PersonNameInverted>
            <NamesBeforeKey>Ilka</NamesBeforeKey>
            <KeyNames>Flöck</KeyNames>
            <ProfessionalAffiliation>
               <Affiliation>University of Oldenburg</Affiliation>
            </ProfessionalAffiliation>
         </Contributor>
         <NoEdition/>
         <Language>
<!-- List22 (Language role) -> 01 (Language of text) -->
            <LanguageRole>01</LanguageRole>
            <!-- List74 (Language – based on ISO 639-2/B) -> eng (English) -->
            <LanguageCode>eng</LanguageCode>
         </Language>
         <Extent>
<!-- List23 (Extent type) -> 11 (Content page count) -->
            <ExtentType>11</ExtentType>
            <ExtentValue>280</ExtentValue>
            <!-- List24 (Extent unit) -> 03 (Pages) -->
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Extent>
<!-- List23 (Extent type) -> 03 (Front matter page count) -->
            <ExtentType>03</ExtentType>
            <ExtentValueRoman>xvi</ExtentValueRoman>
            <!-- List24 (Extent unit) -> 03 (Pages) -->
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Extent>
<!-- List23 (Extent type) -> 00 (Main content page count) -->
            <ExtentType>00</ExtentType>
            <ExtentValue>264</ExtentValue>
            <!-- List24 (Extent unit) -> 03 (Pages) -->
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Subject>
<!-- List27 (Subject scheme identifier) -> 24 (Proprietary subject scheme) -->
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.DISC</SubjectCode>
            <SubjectHeadingText>Discourse studies</SubjectHeadingText>
         </Subject>
         <Subject>
<!-- List27 (Subject scheme identifier) -> 24 (Proprietary subject scheme) -->
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.ENG</SubjectCode>
            <SubjectHeadingText>English linguistics</SubjectHeadingText>
         </Subject>
         <Subject>
<!-- List27 (Subject scheme identifier) -> 24 (Proprietary subject scheme) -->
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.GERM</SubjectCode>
            <SubjectHeadingText>Germanic linguistics</SubjectHeadingText>
         </Subject>
         <Subject>
<!-- List27 (Subject scheme identifier) -> 24 (Proprietary subject scheme) -->
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.PRAG</SubjectCode>
            <SubjectHeadingText>Pragmatics</SubjectHeadingText>
         </Subject>
         <Subject>
<!-- List27 (Subject scheme identifier) -> 24 (Proprietary subject scheme) -->
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.SOCIO</SubjectCode>
            <SubjectHeadingText>Sociolinguistics and Dialectology</SubjectHeadingText>
         </Subject>
         <Subject>
<!-- List27 (Subject scheme identifier) -> 10 (BISAC Subject Heading) -->
            <SubjectSchemeIdentifier>10</SubjectSchemeIdentifier>
            <SubjectCode>LAN009030</SubjectCode>
         </Subject>
         <Subject>
<!-- List27 (Subject scheme identifier) -> 12 (BIC subject category) -->
            <SubjectSchemeIdentifier>12</SubjectSchemeIdentifier>
            <SubjectCode>CFG</SubjectCode>
         </Subject>
         <Audience>
<!-- List29 (Audience code type) -> 01 (ONIX audience codes) -->
            <AudienceCodeType>01</AudienceCodeType>
            <!-- List28 (Audience type) -> 06 (Professional and scholarly) -->
            <AudienceCodeValue>06</AudienceCodeValue>
         </Audience>
      </DescriptiveDetail>
      <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
      <!-- Collateral detail: -->
      <CollateralDetail>
         <TextContent>
<!-- List153 (Text type) -> 02 (Short description/annotation) -->
            <TextType>02</TextType>
            <!-- List154 (Content audience) -> 00 (Unrestricted) -->
            <ContentAudience>00</ContentAudience>
            <Text textformat="02">This volume encompasses a thorough examination of the use of request strategies on two contrastive dimensions.</Text>
         </TextContent>
         <TextContent>
<!-- List153 (Text type) -> 03 (Description) -->
            <TextType>03</TextType>
            <!-- List154 (Content audience) -> 00 (Unrestricted) -->
            <ContentAudience>00</ContentAudience>
            <Text textformat="02">This volume encompasses a thorough examination of the use of request strategies on two contrastive dimensions. On the cross-cultural dimension, it compares the use of British and American English request strategies in naturally occurring informal conversations. The conversational data are retrieved from the International Corpus of English (ICE) and the Santa Barbara Corpus of Spoken American English. On the methodological dimension, it systematically compares request strategies and their frequency distributions in the conversational data to questionnaire-based requests. Highlighting various instrument-induced effects, the volume challenges the validity of one of the most widely used and accepted data collection tools in pragmatics research, the DCT. <br/>The extensive data analysis contained in the volume includes a wide range of linguistic variables including mitigating and aggravating modification strategies and their interaction with head act directness levels. While it focuses on the first-pair part, the book also offers an analysis of request responses from a cross-cultural perspective.<br/>The findings of the study contribute new insights to research on requests, politeness, variational pragmatics, and general research methodology.<br/>
            </Text>
         </TextContent>
         <SupportingResource>
<!-- List158 (Resource content type) -> 01 (Front cover) -->
            <ResourceContentType>01</ResourceContentType>
            <!-- List154 (Content audience) -> 00 (Unrestricted) -->
            <ContentAudience>00</ContentAudience>
            <!-- List159 (Resource mode) -> 03 (Image) -->
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
<!-- Front cover lowres png -->
<!-- List161 (Resource form) -> 01 (Linkable resource) -->
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
<!-- List162 (Resource version feature type) -> 01 (File format) -->
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <!-- List178 (Supporting resource file format) -> D503 (PNG) -->
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475/pbns.265.png</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
<!-- Front cover lowres jpg -->
<!-- List161 (Resource form) -> 01 (Linkable resource) -->
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
<!-- List162 (Resource version feature type) -> 01 (File format) -->
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <!-- List178 (Supporting resource file format) -> D502 (JPEG) -->
                  <FeatureValue>D502</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475_jpg/9789027256706.jpg</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
<!-- Front cover lowres tif -->
<!-- List161 (Resource form) -> 01 (Linkable resource) -->
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
<!-- List162 (Resource version feature type) -> 01 (File format) -->
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <!-- List178 (Supporting resource file format) -> D504 (TIFF) -->
                  <FeatureValue>D504</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475_tif/9789027256706.tif</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
<!-- Front cover highres png -->
<!-- List161 (Resource form) -> 01 (Linkable resource) -->
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
<!-- List162 (Resource version feature type) -> 01 (File format) -->
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <!-- List178 (Supporting resource file format) -> D503 (PNG) -->
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/1200_front/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
<!-- Front cover thumbnail png -->
<!-- List161 (Resource form) -> 01 (Linkable resource) -->
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
<!-- List162 (Resource version feature type) -> 01 (File format) -->
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <!-- List178 (Supporting resource file format) -> D503 (PNG) -->
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/125/pbns.265.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
         <SupportingResource>
<!-- List158 (Resource content type) -> 02 (Back cover) -->
            <ResourceContentType>02</ResourceContentType>
            <!-- List154 (Content audience) -> 00 (Unrestricted) -->
            <ContentAudience>00</ContentAudience>
            <!-- List159 (Resource mode) -> 03 (Image) -->
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
<!-- Back cover highres png -->
<!-- List161 (Resource form) -> 01 (Linkable resource) -->
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
<!-- List162 (Resource version feature type) -> 01 (File format) -->
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <!-- List178 (Supporting resource file format) -> D503 (PNG) -->
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/1200_back/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
         <SupportingResource>
<!-- List158 (Resource content type) -> 03 (Cover / pack) -->
            <ResourceContentType>03</ResourceContentType>
            <!-- List154 (Content audience) -> 00 (Unrestricted) -->
            <ContentAudience>00</ContentAudience>
            <!-- List159 (Resource mode) -> 03 (Image) -->
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
<!-- cover 3D png -->
<!-- List161 (Resource form) -> 01 (Linkable resource) -->
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
<!-- List162 (Resource version feature type) -> 01 (File format) -->
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <!-- List178 (Supporting resource file format) -> D503 (PNG) -->
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/3d_web/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
      </CollateralDetail>
      <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
      <!-- Content detail: -->
      <ContentDetail>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.001abb</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.001abb</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>ix</FirstPageNumber>
                  <LastPageNumber>x</LastPageNumber>
               </PageRun>
               <NumberOfPages>2</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>1</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Abbreviations</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Abbreviations</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.002lot</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.002lot</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>xi</FirstPageNumber>
                  <LastPageNumber>xiv</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>2</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>List of Tables</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">List of Tables</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.003lof</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.003lof</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>xv</FirstPageNumber>
                  <LastPageNumber>xvi</LastPageNumber>
               </PageRun>
               <NumberOfPages>2</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>3</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>List of Figures</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">List of Figures</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.01int</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.01int</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>1</FirstPageNumber>
                  <LastPageNumber>6</LastPageNumber>
               </PageRun>
               <NumberOfPages>6</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>4</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 1. Introduction</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 1. Introduction</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.02the</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.02the</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>7</FirstPageNumber>
                  <LastPageNumber>82</LastPageNumber>
               </PageRun>
               <NumberOfPages>76</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>5</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 2. Theoretical framework</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 2. Theoretical framework</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.03met</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.03met</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>83</FirstPageNumber>
                  <LastPageNumber>116</LastPageNumber>
               </PageRun>
               <NumberOfPages>34</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>6</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 3. Methodology</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 3. Methodology</TitleStatement>
            </TitleDetail>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Database, data collection, and data analysis</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Database, data collection, and data analysis</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.04res</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.04res</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>117</FirstPageNumber>
                  <LastPageNumber>172</LastPageNumber>
               </PageRun>
               <NumberOfPages>56</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>7</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 4. Results I: Requests in AmE and BrE informal conversations</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 4. Results I: Requests in AmE and BrE informal conversations</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.05res</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.05res</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>173</FirstPageNumber>
                  <LastPageNumber>226</LastPageNumber>
               </PageRun>
               <NumberOfPages>54</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>8</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 5. Results II: Requests in non-elicited conversations and DCTs</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 5. Results II: Requests in non-elicited conversations and DCTs</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.06con</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.06con</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>227</FirstPageNumber>
                  <LastPageNumber>238</LastPageNumber>
               </PageRun>
               <NumberOfPages>12</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Chapter</ComponentTypeName>
            <ComponentNumber>9</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 6. Conclusion</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 6. Conclusion</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.07ref</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.07ref</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>239</FirstPageNumber>
                  <LastPageNumber>252</LastPageNumber>
               </PageRun>
               <NumberOfPages>14</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>10</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>References</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">References</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.08app</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.08app</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>253</FirstPageNumber>
                  <LastPageNumber>260</LastPageNumber>
               </PageRun>
               <NumberOfPages>8</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>11</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Appendix</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Appendix</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
<!-- List42 (Text item type) -> 01 (Textual work) -->
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 01 (Proprietary) -->
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.09ind</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
<!-- List43 (Text item identifier type) -> 06 (DOI) -->
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.09ind</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>261</FirstPageNumber>
                  <LastPageNumber>264</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Miscellaneous</ComponentTypeName>
            <ComponentNumber>12</ComponentNumber>
            <TitleDetail>
<!-- List15 (Title type) -> 01 (Distinctive title (book); Cover title (serial); Title on item (serial content item or reviewed resource)) -->
               <TitleType>01</TitleType>
               <TitleElement>
<!-- List149 (Title element level) -> 04 (Content item) -->
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Index</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Index</TitleStatement>
            </TitleDetail>
         </ContentItem>
      </ContentDetail>
      <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
      <!-- Publishing detail: -->
      <PublishingDetail>
         <Imprint>
            <ImprintIdentifier>
<!-- List44 (Name identifier type) -> 01 (Proprietary) -->
               <ImprintIDType>01</ImprintIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>JBENJAMINS</IDValue>
            </ImprintIdentifier>
            <ImprintName>John Benjamins Publishing Company</ImprintName>
         </Imprint>
         <Publisher>
<!-- List45 (Publishing role) -> 01 (Publisher) -->
            <PublishingRole>01</PublishingRole>
            <PublisherIdentifier>
<!-- List44 (Name identifier type) -> 01 (Proprietary) -->
               <PublisherIDType>01</PublisherIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>JB</IDValue>
            </PublisherIdentifier>
            <PublisherName>John Benjamins Publishing Company</PublisherName>
            <Website>
<!-- List73 (Website role) -> 01 (Publisher’s corporate website) -->
               <WebsiteRole>01</WebsiteRole>
               <WebsiteLink>https://benjamins.com</WebsiteLink>
            </Website>
         </Publisher>
         <CityOfPublication>Amsterdam</CityOfPublication>
         <!-- List91 (Country – based on ISO 3166-1) -> NL (Netherlands) -->
         <CountryOfPublication>NL</CountryOfPublication>
         <ProductContact>
<!-- List198 (Product contact role) -> 00 (Metadata contact) -->
            <ProductContactRole>00</ProductContactRole>
            <ProductContactName>John Benjamins Publishing Company</ProductContactName>
            <ContactName>Marketing Department / Karin Plijnaar, Pieter Lamers</ContactName>
            <EmailAddress>onix@benjamins.nl</EmailAddress>
         </ProductContact>
         <!-- List64 (Publishing status) -> 04 (Active) -->
         <PublishingStatus>04</PublishingStatus>
         <PublishingDate>
<!-- List163 (Publishing date role) -> 01 (Publication date) -->
            <PublishingDateRole>01</PublishingDateRole>
            <!-- List55 (Date format) -> 00 (YYYYMMDD) -->
            <DateFormat>00</DateFormat>
            <Date>20160825</Date>
         </PublishingDate>
         <CopyrightStatement>
<!-- List219 (Rights type) -> C (Copyright) -->
            <CopyrightType>C</CopyrightType>
            <CopyrightYear>2016</CopyrightYear>
            <CopyrightOwner>
               <CorporateName>John Benjamins</CorporateName>
            </CopyrightOwner>
         </CopyrightStatement>
         <SalesRights>
<!-- List46 (Sales rights type) -> 02 (For sale with non-exclusive rights in the specified countries or territories) -->
            <SalesRightsType>02</SalesRightsType>
            <Territory>
<!-- List49 (Region – based on ISO 3166-2) -> WORLD (World) -->
               <RegionsIncluded>WORLD</RegionsIncluded>
            </Territory>
         </SalesRights>
      </PublishingDetail>
      <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
      <!-- Related material: -->
      <RelatedMaterial>
         <RelatedProduct>
<!-- List51 (Product relation) -> 13 (Epublication based on (print product)) -->
            <ProductRelationCode>13</ProductRelationCode>
            <ProductIdentifier>
<!-- List5 (Product identifier type) -> 15 (ISBN-13) -->
               <ProductIDType>15</ProductIDType>
               <IDValue>9789027256706</IDValue>
            </ProductIdentifier>
         </RelatedProduct>
      </RelatedMaterial>
      <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
      <!-- Product supply: -->
      <!-- Google e-book product supply information: -->
      <ProductSupply>
         <Market>
            <Territory>
<!-- List49 (Region – based on ISO 3166-2) -> WORLD (World) -->
               <RegionsIncluded>WORLD</RegionsIncluded>
            </Territory>
         </Market>
         <SupplyDetail>
            <Supplier>
<!-- List93 (Supplier role) -> 03 (Publisher’s non-exclusive distributor to retailers) -->
               <SupplierRole>03</SupplierRole>
               <SupplierIdentifier>
<!-- List92 (Supplier identifier type) -> 01 (Proprietary) -->
                  <SupplierIDType>01</SupplierIDType>
                  <IDTypeName>JB</IDTypeName>
                  <IDValue>17</IDValue>
               </SupplierIdentifier>
               <SupplierName>Google</SupplierName>
               <Website>
<!-- List73 (Website role) -> 03 (Online hosting service home page) -->
                  <WebsiteRole>03</WebsiteRole>
                  <WebsiteLink>https://play.google.com/store/books</WebsiteLink>
               </Website>
            </Supplier>
            <!-- List65 (Product availability) -> 21 (In stock) -->
            <ProductAvailability>21</ProductAvailability>
            <Price>
<!-- List58 (Price type) -> 01 (RRP excluding tax) -->
               <PriceType>01</PriceType>
               <!-- List59 (Price type qualifier) -> 00 (Unqualified price) -->
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <!-- List61 (Price status) -> 00 (Unspecified) -->
               <PriceStatus>00</PriceStatus>
               <PriceAmount>95.00</PriceAmount>
               <!-- List96 (Currency code – based on ISO 4217) -> EUR (Euro) -->
               <CurrencyCode>EUR</CurrencyCode>
            </Price>
            <Price>
<!-- List58 (Price type) -> 01 (RRP excluding tax) -->
               <PriceType>01</PriceType>
               <!-- List59 (Price type qualifier) -> 00 (Unqualified price) -->
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <!-- List61 (Price status) -> 00 (Unspecified) -->
               <PriceStatus>00</PriceStatus>
               <PriceAmount>80.00</PriceAmount>
               <!-- List96 (Currency code – based on ISO 4217) -> GBP (Pound Sterling) -->
               <CurrencyCode>GBP</CurrencyCode>
            </Price>
            <Price>
<!-- List58 (Price type) -> 01 (RRP excluding tax) -->
               <PriceType>01</PriceType>
               <!-- List59 (Price type qualifier) -> 00 (Unqualified price) -->
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <!-- List61 (Price status) -> 00 (Unspecified) -->
               <PriceStatus>00</PriceStatus>
               <PriceAmount>143.00</PriceAmount>
               <!-- List96 (Currency code – based on ISO 4217) -> USD (US Dollar) -->
               <CurrencyCode>USD</CurrencyCode>
            </Price>
         </SupplyDetail>
      </ProductSupply>
   </Product>
    <Product>
      <RecordReference>866016820</RecordReference>
      <NotificationType>03</NotificationType>
      <RecordSourceType>01</RecordSourceType>
      <RecordSourceIdentifier>
         <RecordSourceIDType>01</RecordSourceIDType>
         <IDTypeName>JB code</IDTypeName>
         <IDValue>JB</IDValue>
      </RecordSourceIdentifier>
      <RecordSourceName>John Benjamins Publishing Company</RecordSourceName>
      <ProductIdentifier>
         <ProductIDType>01</ProductIDType>
         <IDTypeName>JB code</IDTypeName>
         <IDValue>P&amp;bns 265 Hb</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
         <ProductIDType>15</ProductIDType>
         <IDValue>9789027256706</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
         <ProductIDType>06</ProductIDType>
         <IDValue>10.1075/pbns.265</IDValue>
      </ProductIdentifier>
      <ProductIdentifier>
         <ProductIDType>13</ProductIDType>
         <IDValue>2016021085</IDValue>
      </ProductIdentifier>
      <DescriptiveDetail>
         <ProductComposition>00</ProductComposition>
         <ProductForm>BB</ProductForm>
         <Measure>
            <MeasureType>08</MeasureType>
            <Measurement>645</Measurement>
            <MeasureUnitCode>gr</MeasureUnitCode>
         </Measure>
         <Collection>
            <CollectionType>10</CollectionType>
            <CollectionIdentifier>
               <CollectionIDType>01</CollectionIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>P&amp;bns</IDValue>
            </CollectionIdentifier>
            <CollectionIdentifier>
               <CollectionIDType>02</CollectionIDType>
               <IDValue>0922-842X</IDValue>
            </CollectionIdentifier>
            <CollectionSequence>
               <CollectionSequenceType>02</CollectionSequenceType>
               <CollectionSequenceNumber>265.00</CollectionSequenceNumber>
            </CollectionSequence>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>02</TitleElementLevel>
                  <TitleText>Pragmatics &amp; Beyond New Series</TitleText>
               </TitleElement>
               <TitleStatement textformat="02">Pragmatics &amp; Beyond New Series</TitleStatement>
            </TitleDetail>
         </Collection>
         <TitleDetail>
            <TitleType>01</TitleType>
            <TitleElement>
               <TitleElementLevel>01</TitleElementLevel>
               <NoPrefix/>
               <TitleWithoutPrefix>Requests in American and British English</TitleWithoutPrefix>
               <Subtitle>A contrastive multi-method analysis</Subtitle>
            </TitleElement>
            <TitleStatement textformat="02">Requests in American and British English: A contrastive multi-method analysis</TitleStatement>
         </TitleDetail>
         <Contributor>
            <SequenceNumber>1</SequenceNumber>
            <ContributorRole>A01</ContributorRole>
            <NameIdentifier>
               <NameIDType>01</NameIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>451255040</IDValue>
            </NameIdentifier>
            <PersonName>Ilka Flöck</PersonName>
            <PersonNameInverted>Flöck, Ilka</PersonNameInverted>
            <NamesBeforeKey>Ilka</NamesBeforeKey>
            <KeyNames>Flöck</KeyNames>
            <ProfessionalAffiliation>
               <Affiliation>University of Oldenburg</Affiliation>
            </ProfessionalAffiliation>
            <Website>
               <WebsiteRole>07</WebsiteRole>
               <WebsiteLink>https://benjamins.com/catalog/persons/451255040</WebsiteLink>
            </Website>
         </Contributor>
         <NoEdition/>
         <Language>
            <LanguageRole>01</LanguageRole>
            <LanguageCode>eng</LanguageCode>
         </Language>
         <Extent>
            <ExtentType>11</ExtentType>
            <ExtentValue>280</ExtentValue>
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Extent>
            <ExtentType>03</ExtentType>
            <ExtentValueRoman>xvi</ExtentValueRoman>
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Extent>
            <ExtentType>00</ExtentType>
            <ExtentValue>264</ExtentValue>
            <ExtentUnit>03</ExtentUnit>
         </Extent>
         <Subject>
            <SubjectSchemeIdentifier>01</SubjectSchemeIdentifier>
            <SubjectSchemeVersion>23</SubjectSchemeVersion>
            <SubjectCode>427/.941</SubjectCode>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>03</SubjectSchemeIdentifier>
            <SubjectSchemeVersion>2016</SubjectSchemeVersion>
            <SubjectCode>PE1072</SubjectCode>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>04</SubjectSchemeIdentifier>
            <SubjectHeadingText>English language--Great Britain.</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>04</SubjectSchemeIdentifier>
            <SubjectHeadingText>English language--United States.</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>04</SubjectSchemeIdentifier>
            <SubjectHeadingText>Americanisms.</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>04</SubjectSchemeIdentifier>
            <SubjectHeadingText>Contrastive linguistics.</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>10</SubjectSchemeIdentifier>
            <SubjectCode>LAN009030</SubjectCode>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>12</SubjectSchemeIdentifier>
            <SubjectCode>CFG</SubjectCode>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.DISC</SubjectCode>
            <SubjectHeadingText>Discourse studies</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.ENG</SubjectCode>
            <SubjectHeadingText>English linguistics</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.GERM</SubjectCode>
            <SubjectHeadingText>Germanic linguistics</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.PRAG</SubjectCode>
            <SubjectHeadingText>Pragmatics</SubjectHeadingText>
         </Subject>
         <Subject>
            <SubjectSchemeIdentifier>24</SubjectSchemeIdentifier>
            <SubjectSchemeName>JB code</SubjectSchemeName>
            <SubjectCode>LIN.SOCIO</SubjectCode>
            <SubjectHeadingText>Sociolinguistics and Dialectology</SubjectHeadingText>
         </Subject>
         <Audience>
            <AudienceCodeType>01</AudienceCodeType>
            <AudienceCodeValue>06</AudienceCodeValue>
         </Audience>
      </DescriptiveDetail>
      <CollateralDetail>
         <TextContent>
            <TextType>02</TextType>
            <ContentAudience>00</ContentAudience>
            <Text textformat="05">This volume encompasses a thorough examination of the use of request strategies on two contrastive dimensions.</Text>
         </TextContent>
         <TextContent>
            <TextType>03</TextType>
            <ContentAudience>00</ContentAudience>
            <Text textformat="05">This volume encompasses a thorough examination of the use of request strategies on two contrastive dimensions. On the cross-cultural dimension, it compares the use of British and American English request strategies in naturally occurring informal conversations. The conversational data are retrieved from the International Corpus of English (ICE) and the Santa Barbara Corpus of Spoken American English. On the methodological dimension, it systematically compares request strategies and their frequency distributions in the conversational data to questionnaire-based requests. Highlighting various instrument-induced effects, the volume challenges the validity of one of the most widely used and accepted data collection tools in pragmatics research, the DCT. <br/>The extensive data analysis contained in the volume includes a wide range of linguistic variables including mitigating and aggravating modification strategies and their interaction with head act directness levels. While it focuses on the first-pair part, the book also offers an analysis of request responses from a cross-cultural perspective.<br/>The findings of the study contribute new insights to research on requests, politeness, variational pragmatics, and general research methodology.<br/>
            </Text>
         </TextContent>
         <SupportingResource>
            <ResourceContentType>01</ResourceContentType>
            <ContentAudience>00</ContentAudience>
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475/pbns.265.png</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D502</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475_jpg/9789027256706.jpg</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D504</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/475_tif/9789027256706.tif</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/1200_front/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/125/pbns.265.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
         <SupportingResource>
            <ResourceContentType>02</ResourceContentType>
            <ContentAudience>00</ContentAudience>
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/1200_back/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
         <SupportingResource>
            <ResourceContentType>03</ResourceContentType>
            <ContentAudience>00</ContentAudience>
            <ResourceMode>03</ResourceMode>
            <ResourceVersion>
               <ResourceForm>01</ResourceForm>
               <ResourceVersionFeature>
                  <ResourceVersionFeatureType>01</ResourceVersionFeatureType>
                  <FeatureValue>D503</FeatureValue>
               </ResourceVersionFeature>
               <ResourceLink>https://benjamins.com/covers/3d_web/pbns.265.hb.png</ResourceLink>
            </ResourceVersion>
         </SupportingResource>
      </CollateralDetail>
      <ContentDetail>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.prelim</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.prelim</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>i</FirstPageNumber>
                  <LastPageNumber>iv</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Prelim pages</ComponentTypeName>
            <ComponentNumber>-1</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Prelim pages</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Prelim pages</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.toc</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.toc</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>v</FirstPageNumber>
                  <LastPageNumber>viii</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Table of contents</ComponentTypeName>
            <ComponentNumber>0</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Table of contents</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Table of contents</TitleStatement>
            </TitleDetail>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.abb</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.001abb</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>ix</FirstPageNumber>
                  <LastPageNumber>x</LastPageNumber>
               </PageRun>
               <NumberOfPages>2</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>1</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Abbreviations</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Abbreviations</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.lot</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.002lot</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>xi</FirstPageNumber>
                  <LastPageNumber>xiv</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>2</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>List of Tables</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">List of Tables</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.lof</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.003lof</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>xv</FirstPageNumber>
                  <LastPageNumber>xvi</LastPageNumber>
               </PageRun>
               <NumberOfPages>2</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>3</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>List of Figures</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">List of Figures</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c1</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.01int</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>1</FirstPageNumber>
                  <LastPageNumber>6</LastPageNumber>
               </PageRun>
               <NumberOfPages>6</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>4</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 1. Introduction</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 1. Introduction</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c2</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.02the</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>7</FirstPageNumber>
                  <LastPageNumber>82</LastPageNumber>
               </PageRun>
               <NumberOfPages>76</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>5</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 2. Theoretical framework</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 2. Theoretical framework</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c3</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.03met</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>83</FirstPageNumber>
                  <LastPageNumber>116</LastPageNumber>
               </PageRun>
               <NumberOfPages>34</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>6</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 3. Methodology</TitleWithoutPrefix>
                  <Subtitle>Database, data collection, and data analysis</Subtitle>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 3. Methodology: Database, data collection, and data analysis</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c4</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.04res</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>117</FirstPageNumber>
                  <LastPageNumber>172</LastPageNumber>
               </PageRun>
               <NumberOfPages>56</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>7</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 4. Results I: Requests in AmE and BrE informal conversations</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 4. Results I: Requests in AmE and BrE informal conversations</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c5</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.05res</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>173</FirstPageNumber>
                  <LastPageNumber>226</LastPageNumber>
               </PageRun>
               <NumberOfPages>54</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Article</ComponentTypeName>
            <ComponentNumber>8</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 5. Results II: Requests in non-elicited conversations and DCTs</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 5. Results II: Requests in non-elicited conversations and DCTs</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.c6</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.06con</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>227</FirstPageNumber>
                  <LastPageNumber>238</LastPageNumber>
               </PageRun>
               <NumberOfPages>12</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Chapter</ComponentTypeName>
            <ComponentNumber>9</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Chapter 6. Conclusion</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Chapter 6. Conclusion</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.refs</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.07ref</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>239</FirstPageNumber>
                  <LastPageNumber>252</LastPageNumber>
               </PageRun>
               <NumberOfPages>14</NumberOfPages>
            </TextItem>
            <ComponentTypeName>References</ComponentTypeName>
            <ComponentNumber>10</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>References</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">References</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.appendix</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.08app</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>253</FirstPageNumber>
                  <LastPageNumber>260</LastPageNumber>
               </PageRun>
               <NumberOfPages>8</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Appendix</ComponentTypeName>
            <ComponentNumber>11</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Appendix</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Appendix</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
         <ContentItem>
            <TextItem>
               <TextItemType>01</TextItemType>
               <TextItemIdentifier>
                  <TextItemIDType>01</TextItemIDType>
                  <IDTypeName>JB code</IDTypeName>
                  <IDValue>pbns.265.index</IDValue>
               </TextItemIdentifier>
               <TextItemIdentifier>
                  <TextItemIDType>06</TextItemIDType>
                  <IDValue>10.1075/pbns.265.index</IDValue>
               </TextItemIdentifier>
               <PageRun>
                  <FirstPageNumber>261</FirstPageNumber>
                  <LastPageNumber>264</LastPageNumber>
               </PageRun>
               <NumberOfPages>4</NumberOfPages>
            </TextItem>
            <ComponentTypeName>Index</ComponentTypeName>
            <ComponentNumber>12</ComponentNumber>
            <TitleDetail>
               <TitleType>01</TitleType>
               <TitleElement>
                  <TitleElementLevel>04</TitleElementLevel>
                  <NoPrefix/>
                  <TitleWithoutPrefix>Index</TitleWithoutPrefix>
               </TitleElement>
               <TitleStatement textformat="02">Index</TitleStatement>
            </TitleDetail>
            <Language>
               <LanguageRole>01</LanguageRole>
               <LanguageCode>eng</LanguageCode>
            </Language>
         </ContentItem>
      </ContentDetail>
      <PublishingDetail>
         <Imprint>
            <ImprintIdentifier>
               <ImprintIDType>01</ImprintIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>JBENJAMINS</IDValue>
            </ImprintIdentifier>
            <ImprintName>John Benjamins Publishing Company</ImprintName>
         </Imprint>
         <Publisher>
            <PublishingRole>01</PublishingRole>
            <PublisherIdentifier>
               <PublisherIDType>01</PublisherIDType>
               <IDTypeName>JB code</IDTypeName>
               <IDValue>JB</IDValue>
            </PublisherIdentifier>
            <PublisherName>John Benjamins Publishing Company</PublisherName>
            <Website>
               <WebsiteRole>01</WebsiteRole>
               <WebsiteLink>https://benjamins.com</WebsiteLink>
            </Website>
            <Website>
               <WebsiteRole>02</WebsiteRole>
               <WebsiteLink>https://benjamins.com/catalog/pbns.265</WebsiteLink>
            </Website>
         </Publisher>
         <CityOfPublication>Amsterdam</CityOfPublication>
         <CountryOfPublication>NL</CountryOfPublication>
         <ProductContact>
            <ProductContactRole>00</ProductContactRole>
            <ProductContactName>John Benjamins Publishing Company</ProductContactName>
            <ContactName>Marketing Department / Karin Plijnaar, Pieter Lamers</ContactName>
            <EmailAddress>onix@benjamins.nl</EmailAddress>
         </ProductContact>
         <PublishingStatus>04</PublishingStatus>
         <PublishingDate>
            <PublishingDateRole>01</PublishingDateRole>
            <Date dateformat="00">20160825</Date>
         </PublishingDate>
         <CopyrightStatement>
            <CopyrightType>C</CopyrightType>
            <CopyrightYear>2016</CopyrightYear>
            <CopyrightOwner>
               <CorporateName>John Benjamins</CorporateName>
            </CopyrightOwner>
         </CopyrightStatement>
         <SalesRights>
            <SalesRightsType>02</SalesRightsType>
            <Territory>
               <RegionsIncluded>WORLD</RegionsIncluded>
            </Territory>
         </SalesRights>
      </PublishingDetail>
      <ProductSupply>
         <Market>
            <Territory>
               <RegionsIncluded>WORLD</RegionsIncluded>
               <CountriesExcluded>US CA MX</CountriesExcluded>
            </Territory>
         </Market>
         <SupplyDetail>
            <Supplier>
               <SupplierRole>01</SupplierRole>
               <SupplierIdentifier>
                  <SupplierIDType>01</SupplierIDType>
                  <IDTypeName>JB</IDTypeName>
                  <IDValue>1</IDValue>
               </SupplierIdentifier>
               <SupplierName>John Benjamins Publishing Company</SupplierName>
               <TelephoneNumber>+31 20 6304747</TelephoneNumber>
               <FaxNumber>+31 20 6739773</FaxNumber>
               <EmailAddress>bookorder@benjamins.nl</EmailAddress>
               <Website>
                  <WebsiteRole>01</WebsiteRole>
                  <WebsiteLink>https://benjamins.com</WebsiteLink>
               </Website>
            </Supplier>
            <ProductAvailability>20</ProductAvailability>
            <Stock>
               <OnHand>19</OnHand>
            </Stock>
            <PackQuantity>24</PackQuantity>
            <Price>
               <PriceType>01</PriceType>
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <DiscountCoded>
                  <DiscountCodeType>02</DiscountCodeType>
                  <DiscountCodeTypeName>JB</DiscountCodeTypeName>
                  <DiscountCode>1</DiscountCode>
               </DiscountCoded>
               <PriceStatus>02</PriceStatus>
               <PriceAmount>95.00</PriceAmount>
               <CurrencyCode>EUR</CurrencyCode>
            </Price>
            <Price>
               <PriceType>02</PriceType>
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <PriceStatus>02</PriceStatus>
               <PriceAmount>80.00</PriceAmount>
               <Tax>
                  <TaxType>01</TaxType>
                  <TaxRateCode>Z</TaxRateCode>
                  <TaxRatePercent>0</TaxRatePercent>
               </Tax>
               <CurrencyCode>GBP</CurrencyCode>
               <Territory>
                  <CountriesIncluded>GB</CountriesIncluded>
               </Territory>
            </Price>
         </SupplyDetail>
      </ProductSupply>
      <ProductSupply>
         <Market>
            <Territory>
               <CountriesIncluded>US CA MX</CountriesIncluded>
            </Territory>
         </Market>
         <SupplyDetail>
            <Supplier>
               <SupplierRole>02</SupplierRole>
               <SupplierIdentifier>
                  <SupplierIDType>01</SupplierIDType>
                  <IDTypeName>JB</IDTypeName>
                  <IDValue>2</IDValue>
               </SupplierIdentifier>
               <SupplierName>John Benjamins Publishing Company</SupplierName>
               <TelephoneNumber>+1 610-853-9131</TelephoneNumber>
               <FaxNumber>+1 610-853-9143</FaxNumber>
               <EmailAddress>Girard.Kratz@casematepublishers.com</EmailAddress>
               <Website>
                  <WebsiteRole>01</WebsiteRole>
                  <WebsiteLink>https://benjamins.com</WebsiteLink>
               </Website>
            </Supplier>
            <ProductAvailability>20</ProductAvailability>
            <PackQuantity>24</PackQuantity>
            <Price>
               <PriceType>01</PriceType>
               <PriceQualifier>00</PriceQualifier>
               <PriceTypeDescription>Unqualified price</PriceTypeDescription>
               <DiscountCoded>
                  <DiscountCodeType>02</DiscountCodeType>
                  <DiscountCodeTypeName>JB</DiscountCodeTypeName>
                  <DiscountCode>1</DiscountCode>
               </DiscountCoded>
               <PriceStatus>02</PriceStatus>
               <PriceAmount>143.00</PriceAmount>
               <CurrencyCode>USD</CurrencyCode>
            </Price>
         </SupplyDetail>
      </ProductSupply>
   </Product>
</ONIXMessage>