Relationships in Organized Helping
Analyzing interaction in psychotherapy, medical encounters, coaching and in social media
Editors
This edited volume offers up-to-date research on the interactive building and managing of relationships in organized helping. Its contributions address this core of helping in psychotherapy, coaching, doctor-patient interaction, and digital helping interaction and document and analyze essential communicative practices of relationship management. A summarizing contribution identifies common dimensions of relationship management across the different helping contexts and thereby provides a framework for understanding and researching how interactive practices and helping relationships are interconnected. The volume brings together researchers and practitioners and merges academic approaches to studying relationships with practical knowledge about verbal helping in these settings. The book is intended for scholars in the field of organized helping as well as for students and researchers of communication and discourse / conversation analysis in professional and organized contexts. It is also addressed to practitioners interested in learning more about the micro- and meso-management of their working relationships.
[Pragmatics & Beyond New Series, 331] 2022. vi, 331 pp.
Publishing status: Available
© John Benjamins
Table of Contents
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Practices of relationship management in organized helping: IntroductionEva-Maria Graf, Claudio Scarvaglieri and Thomas Spranz-Fogasy | pp. 1–26
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Forging relationships in psychotherapeutic interactionPeter Muntigl | pp. 27–50
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Doing We – Working alliance in psychotherapeutic relationships: A recursive modelMichael B. Buchholz | pp. 51–78
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What about you? Responding to a face-threatening question in psychotherapyAurora Guxholli, Liisa Voutilainen and Anssi Peräkylä | pp. 79–104
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So let’s say men can’t understand that much: Gender and relational practices in psychotherapy with women suffering from eating disordersJoanna Pawelczyk and Elena Faccio | pp. 105–126
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Relationship management by means of solution-oriented questions in German psychodiagnostic interviewsSusanne Kabatnik, Christoph Nikendei, Johannes C. Ehrenthal and Thomas Spranz-Fogasy | pp. 127–150
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The role of semi-responsive answers for relationship building in coachingOliver Winkler | pp. 151–170
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Working alliance and client design as discursive achievements in first sessions of executive coachingEva-Maria Graf and Sabine Jautz | pp. 171–194
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Relationship building in oncological doctor-patient interaction: The use of address forms as ‘Tie Signs’Susanne Günthner | pp. 195–220
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Practices of relationship building in Hungarian primary care: Communicative styles and intergenerational differencesAgnes Kuna and Claudio Scarvaglieri | pp. 221–242
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Building (dis-)affiliative medical relationships through interactional practices of knowledge management: A comparative study of German and Bosnian medical encountersMinka Džanko | pp. 243–264
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How are you getting on with these? Fostering clients’ involvement in the therapeutic alliance in email counselingFranziska Thurnherr | pp. 265–286
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Twitter as a helping medium: Relationship building through German hashtag #depressionSusanne Kabatnik | pp. 287–314
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Relational dimensions of organized helping: Findings and implicationsClaudio Scarvaglieri and Eva-Maria Graf | pp. 315–328
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Index | pp. 329–331
“I found this book interesting and helpful on a couple of levels. Firstly, it presents various nuanced ways that helpers and help-seekers pragmatically manage alliance or affiliation in their relationships. For me, this reflects interesting findings on the subtlety and minutiae of these conversational practices. Secondly, I was interested in how various chapters were broadening the frame of organised helping relationships into other modalities of interaction. This helped me to reflect on the current research interests in organised helping and to wonder “where to next?” for the field and for my own research. This book thus serves as a useful summary and punctuation point for reflection on the current state of research on organised helping and what directions we may meaningfully explore in future.”
Ben Ong, Monash University, Journal of Pragmatics 210 (2023).
Cited by
Cited by 2 other publications
Fleischhacker, Melanie & Eva-Maria Graf
2024. A closer look into the ‘black box’ of coaching – linguistic research into the local effectiveness of coaching with the help of conversation analysis. Coaching: An International Journal of Theory, Research and Practice ► pp. 1 ff. 
Kabatnik, Susanne
2024. “Because he was disgusting”: transforming relations through positioning in messenger-supported group psychotherapy. Frontiers in Psychology 14
This list is based on CrossRef data as of 28 march 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.
Subjects
Communication Studies
Main BIC Subject
CFG: Semantics, Pragmatics, Discourse Analysis
Main BISAC Subject
LAN009030: LANGUAGE ARTS & DISCIPLINES / Linguistics / Pragmatics