This study examines the multifunctional nature of ēn’ēn嗯嗯, a reduplicated pragmatic marker frequently used in Chinese social media communication. Based on an analysis of 5,750 instances from private WeChat conversations and interview data from sixteen participants, we identify eight functions that 嗯嗯 performs that differ from its single form 嗯: upgrading, mitigating, inviting elaboration, marking irony, pivoting topics, consolidating responses, maintaining continuity, and signaling closure. These functions operate simultaneously across two interconnected levels — interpersonal meaning management and conversational structure organization. Distributional analysis reveals that 嗯嗯 occurs disproportionately in high-power-gap and high-social-distance contexts, reflecting what participants described as “politeness anxiety” in asynchronous messaging. Our findings demonstrate that reduplication creates — rather than merely intensifies — pragmatic functions, offering new perspectives on conventional backchanneling frameworks. This study contributes to digital pragmatics by showing how morphological resources are repurposed to meet the interactional demands of text-based communication.
Pragmatic markers (PMs) are “the linguistically encoded clues which signal the speaker’s potential communicative intention” (Fraser 1996, 168). These markers play crucial and diverse roles in everyday discourse, appearing ubiquitously at various points of everyday interactions. More subtly, PMs can demonstrate contextual adaptability in form as well as function. For instance, the Mandarin marker ha appears singly when softening face-threatening acts like requests and refusals, but in repeated form when signaling jocularity (Bi and Marsden 2024).
References
Aijmer, Karin
2002English Discourse Particles: Evidence from a Corpus. Amsterdam: John Benjamins.
Aijmer, Karin
2013Understanding Pragmatic Markers: A Variational Pragmatic Approach. Edinburgh: Edinburgh University Press.
Allen, Todd James
2019 “ ‘It Has the Ability to Make the Other Person Feel Comfortable’: L1 Japanese Speakers’ Folk Descriptions of aizuchi.” Lingua 230: 102737.
Ament, Jennifer, Júlia Barón Páres, and Carmen Pérez-Vidal
2020 “A Study on the Functional Uses of Textual Pragmatic Markers by Native Speakers and English-Medium Instruction Learners.” Journal of Pragmatics 156: 41–53.
Andersen, Gisle
2001Pragmatic Markers and Sociolinguistic Variation. Amsterdam: John Benjamins.
Androutsopoulos, Jannis
2014 “Languaging When Contexts Collapse: Audience Design in Social Networking.” Discourse, Context & Media 4-5: 62–73.
Bi, Xiaoyi, and Elizabeth Marsden
2024 “ ‘Write Oneself into Being’ — Ha as an Interpersonal Pragmatic Marker on WeChat.” Journal of Politeness Research 20 (2): 455–481.
boyd, danah m., and Nicole B. Ellison
2007 “Social Network Sites: Definition, History, and Scholarship.” Journal of Computer-Mediated Communication 13 (1): 210–230.
Brown, Penelope, and Stephen C. Levinson
1987Politeness: Some Universals in Language Usage. Cambridge: Cambridge University Press.
Buysse, Lieven
2012 “So as a Multifunctional Discourse Marker in Native and Learner Speech.” Journal of Pragmatics 44 (13): 1764–1782.
Chen, Jiajun
2018 “(Inter)subjectification at the Left and Right Periphery: Deriving Chinese Pragmatic Marker bushi from the Negative Copula.” Language Sciences 66: 83–102.
Chen, Xi, and Wei Ren
2024 “Functions, Sociocultural Explanations and Conversational Influence of Discourse Markers: Focus on zenme shuo ne in L2 Chinese.” International Review of Applied Linguistics in Language Teaching 62 (4): 1649–1677.
Clancy, Brian, Carolina Amador-Moreno, and Elaine Vaughan
2023 “There as a Discourse-Pragmatic Marker in Irish English.” Journal of Pragmatics 218: 62–70.
Cuenca, Maria-Josep
2008 “Pragmatic Markers in Contrast: The Case of Well.” Journal of Pragmatics 40 (8): 1373–1391.
Feng, Guangwu
2019 “Pragmatic Markers in Chinese Discourse.” In The Routledge Handbook of Chinese Discourse Analysis, edited by Chris Shei, 265–278. London: Routledge.
Fraser, Bruce
1990 “An Approach to Discourse Markers.” Journal of Pragmatics 14 (3): 383–398.
2003 “The Influence of Speaker Roles on Discourse Marker Use.” Journal of Pragmatics 35 (1): 23–45.
Gardner, Rod
2001When Listeners Talk: Response Tokens and Listener Stance. Amsterdam: John Benjamins.
Hancock, Jeffrey T.
2004 “Verbal Irony Use in Face-to-Face and Computer-Mediated Conversations.” Journal of Language and Social Psychology 23 (4): 447–463.
Haselow, Alexander
2011 “Discourse Marker and Modal Particle: The Functions of Utterance-Final Then in Spoken English.” Journal of Pragmatics 43 (14): 3603–3623.
Herring, Susan C., and Jannis Androutsopoulos
2015 “Computer-Mediated Discourse 2.0.” In The Handbook of Discourse Analysis, 2nd ed., edited by Deborah Tannen, Heidi E. Hamilton, and Deborah Schiffrin, 127–151. Chichester: Wiley-Blackwell.
Honkanen, Mirka
2022 “ ‘This Word No Get Concrete Meaning Oo’: Pragmatic Markers in Nigerian Online Communication.” Journal of Pragmatics 202: 93–104.
Kádár, Dániel Z., and Juliane House
2021 “ ‘Politeness Markers’ Revisited — A Contrastive Pragmatic Perspective.” Journal of Politeness Research 17 (1): 79–109.
Kita, Sotaro, and Sachiko Ide
2007 “Nodding, aizuchi, and Final Particles in Japanese Conversation: How Conversation Reflects the Ideology of Communication and Social Relationships.” Journal of Pragmatics 39 (7): 1242–1254.
Krippendorff, Klaus
2019Content Analysis: An Introduction to Its Methodology. Sage.
Li Xianju 李咸菊
2019 “Ziran kouyu huayu biaoji “en”, “a”, “ai”, “e” tanxi自然口语话语标记“嗯”“啊”“哎”“呃”探析 [An Analysis of the Natural Conversational Discourse Markers “嗯”, “啊”, “哎”, and “呃”] Journal of Beijing University of Chemical Technology (Social Sciences Edition) 2: 74–79.
Li, Xiaochen
2024 “Lexical Meaning Contextualization and Semantic Changes: The Case of the Mandarin Chinese Discourse Marker dangran.” Journal of Pragmatics 221: 54–75.
Ljungqvist, Marita
2010 “A Relevance-Theoretic Analysis of the Pragmatic Marker ba in Mandarin Chinese.” Journal of Chinese Linguistics 38 (2): 261–287.
Marmorstein, Michal
2021 “Displaying Consideration via EHM (‘uhm’) in Hebrew WhatsApp Dialogues.” Discourse, Context & Media 41: 100471.
Marwick, Alice E., and danah boyd
2011 “I Tweet Honestly, I Tweet Passionately: Twitter Users, Context Collapse, and the Imagined Audience.” New Media & Society 13 (1): 114–133.
Maschler, Yael, and Deborah Schiffrin
2015 “Discourse Markers: Language, Meaning, and Context.” In The Handbook of Discourse Analysis, 2nd edition, edited by Deborah Tannen, Heidi E. Hamilton, and Deborah Schiffrin, 189–221. Chichester: Wiley-Blackwell.
Mihatsch, Wiltrud, and Adrienne Vazeilles
2024 “Culturas juveniles como catalizador de la pragmaticalización de los marcadores tipo y onda en Argentina y México. Un estudio basado en comentarios metalingüísticos.” Spanish in Context 21 (1): 132–158.
Mikulová, Jana
2021 “Pragmatic Uses of ‘I Say’ in Latin.” Journal of Historical Pragmatics 22 (1): 34–68.
Moravcsik, Edith
1978 “Reduplicative Constructions.” In Universals of Human Language, Vol. 3, edited by Joseph H. Greenberg, 297–334. Stanford: Stanford University Press.
Nor, Siti Nurbaya Mohd
2012 “Discourse Markers in Turn-Initial Positions in Interruptive Speech in a Malaysian Radio Discourse.” Multilingua 31 (1): 113–133.
Oralova, Gaisha
2016 “Minimal Response Token en in Mandarin Conversation.” Unpublished Master’s Thesis. University of Alberta.
Page, Ruth, Johann Wolfgang Unger, Michele Zappavigna, and David Barton
2014Researching Language and Social Media: A Student Guide. London: Routledge.
Ren, Wei
2022 “Effects of Proficiency and Gender on Learners’ Use of the Pragmatic Marker 吧 ba.” Lingua 277: 103405.
Schiffrin, Deborah
1985 “Conversational Coherence: The Role of Well.” Language 61 (3): 640–667.
Schiffrin, Deborah
1987Discourse Markers. Cambridge: Cambridge University Press.
Schegloff, Emanuel A.
1982 “Discourse as an Interactional Achievement: Some Uses of ‘Uh Huh’ and Other Things That Come Between Sentences.” In Georgetown University Roundtable on Languages and Linguistics, edited by Deborah Tannen, 71–93. Washington, D.C.: Georgetown University Press.
Schegloff, Emanuel A.
2007Sequence Organization in Interaction: A Primer in Conversation Analysis, Vol. 1. Cambridge: Cambridge University Press.
Shan, Yi
2023 “Form (Prosody)-Meaning (Pragmatics) Pairings of Discourse Markers: A Case Study of Nǐ zhīdào (‘You Know’) as a Construction in Chinese Media Interviews.” Language & Communication 93: 136–154.
Spencer-Oatey, Helen
2005 “(Im)politeness, Face and Perceptions of Rapport: Unpackaging Their Bases and Interrelationships.” Journal of Politeness Research 1 (1): 95–119.
Stivers, Tanya
2004 “ ‘No No No’ and Other Types of Multiple Sayings in Social Interaction.” Human Communication Research 30 (2): 260–293.
2021 “The Question-Response System in Mandarin Conversation.” Pragmatics 31 (4): 589–616.
Wilson, Deirdre, and Dan Sperber
2012Meaning and Relevance. Cambridge: Cambridge University Press.
Wong, Jean, and Hansun Zhang Waring
2021Conversation Analysis and Second Language Pedagogy: A Guide for ESL/EFL Teachers, 2nd ed. New York: Routledge.
Xu Jiajin 许家金
2009Qingshaonian Hanyu kouyu zhong huayu biaoji de huayu gongneng yanjiu青少年汉语口语中话语标记的话语功能研究 [A Study of the Discourse Functions of Discourse Markers in Adolescent Spoken Chinese]. Beijing: Foreign Language Teaching and Research Press.
Yao, Jun, Jie Song, and Michael Singh
2013 “The Ironical Chinese bei-Construction and Its Accessibility to English Speakers.” Journal of Pragmatics 55: 195–209.
Yin Zhigang 殷治纲, and Li Aijun 李爱军
2007 ““En,” “A” lei huayu biaoji yanjiu”“嗯”、”啊”类话语标记研究 [Research on the Discourse Markers ‘ng,” and “a”].” In Research on Chinese Computing Technology and Language Issues: Proceedings of the 7th International Conference on Chinese Information Processing, edited by Xiao Guozheng 萧国政, He Yanxiang 何炎祥, and Sun Maosong 孙茂松, 725–729. Beijing: Publishing House of Electronics Industry.