• Navigating the complex social ecology of screen-based activity in video-mediated interaction
  Ufuk Balaman & Simona Pekarek Doehler | PRAG 32:1 (2021) pp. 54–79 | Article
• Using a category to accomplish resistance in the context of an emergency call: Michael Jackson’s doctor
  Israel Berger, Celia Kitzinger & Sonja J. Ellis | PRAG 26:4 (2016) pp. 563–582 | Article
• Operators managing callers’ sense of urgency in calls to the medical emergency number
  Isabella Paoletti | PRAG 22:4 (2012) pp. 671–695 | Article
• Managing agency and urgency: Student injury incident reports in Chinese teacher-parent communication
  Chaoqiang Wang & Lixia Chen | Published online 23 March 2026 | Article

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