Eric Friginal

List of John Benjamins publications for which Eric Friginal plays a role.



Subjects Corpus linguistics | Discourse studies | Pragmatics | Writing and literacy
Subjects Corpus linguistics | Discourse studies | English linguistics | Germanic linguistics | Pragmatics | Syntax | Theoretical linguistics


This study investigated listener-based assessment of the job performance of second language (L2) speakers employed as customer service agents in outsourced foreign-based call centers, focusing on agents’ job performance as a function of the comprehensibility, fluency, and accentedness of their… read more
Römer-Barron, Ute, Viviana Cortes and Eric Friginal 2020 Introduction: Advances in corpus-based research on academic writingAdvances in Corpus-based Research on Academic Writing: Effects of discipline, register, and writer expertise, Römer-Barron, Ute, Viviana Cortes and Eric Friginal (eds.), pp. 1–6 | Chapter
Pickering, Lucy, Laura Di Ferrante, Carrie Bruce, Eric Friginal, Pamela Pearson and Julie Bouchard 2019 An introduction to the ANAWC: The AAC and Non-AAC Workplace CorpusInternational Journal of Corpus Linguistics 24:2, pp. 229–244 | Article
This paper presents an overview of the Augmentative and Alternative Communication (AAC) and Non-AAC Workplace Corpus (ANAWC) (Pickering & Bruce, 2009). The corpus is the first resource of its kind that makes it possible to systematically study the typical language patterns of both AAC users and… read more
Friginal, Eric 2015 Telephone interactions: A multidimensional comparisonCorpus-based Research in Applied Linguistics: Studies in Honor of Doug Biber, Cortes, Viviana and Eniko Csomay (eds.), pp. 25–48 | Article
This chapter presents the functional features of linguistic dimensions from three telephone-based interactions: (1) customer service transactions (Call Center corpus), (2) telephone conversations between friends and family members (Call Home corpus), and (3) spontaneous telephone exchanges between… read more
Friginal, Eric and Jack A. Hardy 2014 Chapter 4.2 Conducting Multi-Dimensional analysis using SPSSMulti-Dimensional Analysis, 25 years on: A tribute to Douglas Biber, Berber Sardinha, Tony and Marcia Veirano Pinto (eds.), pp. 297–316 | Article