Rachel Warner
List of John Benjamins publications in which Rachel Warner is involved.
Articles
2021 Beat Bad Microbes: Raising public awareness of antibiotic resistance in Rwanda Information Design Journal 26:1, pp. 17–32 | Article
Health-related information design has made a difference to people’s lives through clear explanation of procedures, processes, disease prevention and maintenance. This paper provides an example of user-centered design being applied to engage people with the prevention of drug-resistant infection.… read more
Flowcharts as thinking and communication tools: Understanding the police complaints process Information Design Journal: Online-First Articles | Article
This paper presents an example of using flowcharts as ‘thinking tools’ to understand complex processes and as ‘communication tools’ to convey them to citizens. The UK police complaints process is the context for our project, in which we co-design advice with Liberty, a nonprofit advice… read more