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2022. “Thank you for reaching out:” Brand relationship management and the conversational human voice of customer care in online service encounters. Discourse, Context & Media 46 ► pp. 100572 ff.
2023. Evolving means of formal language policy on Putonghua and minority languages on the Chinese mainland (1986–2021). International Journal of Multilingualism► pp. 1 ff.
This list is based on CrossRef data as of 24 march 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
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