Argumentation in Dispute Mediation
A reasonable way to handle conflict
The context of mediation immediately highlights the importance of argumentation as a means to reasonably handle conflict. Argumentation in dispute mediation tackles this topic providing both theoretical insights and detailed empirical argumentative analysis. Its goal is twofold: to explore mediation as a real-life context of argumentation and to show how an increased argumentative awareness could improve conflict resolution.
Particular emphasis is accorded to mapping mediation through an interdisciplinary reasoned review of existing accounts. The outline of a conceptual framework of mediation constitutes a solid basis for the study of argumentation in mediation. The argumentative analysis of a corpus of mediation cases, based on the pragma-dialectical account and the Argumentum Model of Topics, shows the mediator’s moves which actually help conflicting parties discuss reasonably. The mediator’s topical potential plays a crucial role in this relation at the levels of issue selection, evoking of cultural-contextual premises and choice of argument schemes.
Particular emphasis is accorded to mapping mediation through an interdisciplinary reasoned review of existing accounts. The outline of a conceptual framework of mediation constitutes a solid basis for the study of argumentation in mediation. The argumentative analysis of a corpus of mediation cases, based on the pragma-dialectical account and the Argumentum Model of Topics, shows the mediator’s moves which actually help conflicting parties discuss reasonably. The mediator’s topical potential plays a crucial role in this relation at the levels of issue selection, evoking of cultural-contextual premises and choice of argument schemes.
[Argumentation in Context, 3] 2011. xii, 291 pp.
Publishing status: Available
© John Benjamins Publishing Company
Table of Contents
-
Acknowledgements | pp. xi–xii
-
Chapter 1. Argumentation in mediation | pp. 1–12
-
Chapter 2. Mediation as a context of argumentative interactions | pp. 13–48
-
Chapter 3. Mapping mediation: A necessary prerequisite to the argumentative analysis | pp. 49–78
-
Chapter 4. Towards an ontology-oriented conceptual framework of mediation | pp. 79–112
-
Chapter 5. The argumentative perspective: An integrated ontology-oriented framework of mediation | pp. 113–146
-
Chapter 6. Results of the argumentative analysis: Responses to the research questions and exceeding evidence | pp. 147–256
-
Chapter 7. Conclusive remarks | pp. 257–268
-
References | pp. 269–284
-
Annex List of interviewed professionals | pp. 285–286
-
Index of authors | pp. 287–288
-
Index of terms | pp. 289–292
“Sara Greco-Morasso is a prominent member of a group of young scholars that are spearheading research into the role of argumentation in a variety of concrete social, cultural and professional contexts and practices. Her book on the role of argumentation in mediation shines for theoretical finesse and for attention to detail in examining real practices and authentic conversational data. The palette of theoretical and methodological tools put to good use in the book is impressive, and most notably includes the use of lexical semantics in the clarification of key domain terms (like conflict) and the application of loci (topics) to the analysis of the inferential configurations of the arguments used by mediators.
With this sensitive and well informed book, argumentation quietly reclaims a domain that is naturally its own: the use of reason in dialogue to restore jeopardized relationships.”
With this sensitive and well informed book, argumentation quietly reclaims a domain that is naturally its own: the use of reason in dialogue to restore jeopardized relationships.”
Andrea Rocci, Università Della Svizzera Italiana (USI)
“A specific strength of this brilliant work is the very refined analysis of conflicts in their argumentative but also human, emotional as well as cognitive dimensions. In the actual practice of conflict resolution, these elements mutually scaffold each other for better or for worse. The reader will find a very detailed account of how the process of argumentation is co-constructed in the context of dispute mediation. In other words, this book re-reads the tenets of conflict resolution from a communicative viewpoint, showing how the fundamental principles of mediation are realized by means of the mediator’s contribution to the parties’ argumentative discussion. The consideration of the disputants' interests (guaranteed by the mediator) builds the necessary trust for them to shift from conflict to cooperation and opens the way to enter into a sound argumentative process. The mediator's argumentative awareness is a key-element in this respect: it enhances the possibility to reframe the problem and helps the parties build a creative solution to their problem. This very well informed book will fascinate all those who are interested in understanding argumentation and conflict mediation in context.”
Anne-Nelly Perret-Clermont, University of Neuchâtel
“
Argumentation in Dispute Mediation is an excellent contribution to the research on argumentation in context. Sara Greco Morasso constructs a robust theoretical model that explains the mechanism of successful mediation: the structuring of argumentation. The book provides a detailed empirical account of how the arguments made by mediators contribute to the repair and restoration of our most important relationships.”
Darrin Hicks, University of Denver, in Journal of Argumentation in Context, Vol. 1:2 (2012)
Cited by (68)
Cited by 68 other publications
Bates, Carolina Figueras
Figueras Bates, Carolina
2024. Conflict resolution in online mental health support groups. Language and Dialogue 14:2 ► pp. 239 ff.
Greco, Sara, Sara Cigada & Chiara Jermini-Martinez Soria
Cooren, François, Boris H. J. M. Brummans & Lise Higham
van Eemeren, Frans & Bart Garssen
Zhang, Xian & Yanbiao Dong
Brummans, Boris HJM, Lise Higham & François Cooren
Greco, Sara & Chiara Jermini-Martinez Soria
2021. Mediators’ reframing as a constitutive element of a reconciliatory argumentative style. Journal of Argumentation in Context 10:1 ► pp. 73 ff.
DE GIOIA, Michele & Ioannis KANELLOS
Feng, Wenjing & Xinren Chen
2020. Identity (self-)deconstruction in Chinese police’s civil conflict mediation. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) 30:3 ► pp. 326 ff.
Bijnen, Emma van
Rigotti, Eddo & Sara Greco
Rigotti, Eddo & Sara Greco
Rigotti, Eddo & Sara Greco
Rigotti, Eddo & Sara Greco
Rigotti, Eddo & Sara Greco
Agapiou, Andrew
Greco, Sara, Rebecca Schär, Chiara Pollaroli & Chiara Mercuri
Musi, Elena & Mark Aakhus
Rocci, Andrea & Chiara Pollaroli
Schär, Rebecca & Sara Greco
van Bijnen, Emma & Sara Greco
Zampa, Marta & Marina Bletsas
Bova, Antonio, Francesco Arcidiacono & Fabrice Clément
2017. Chapter 11. The transmission of what is taken for granted in children’s socialization. In Argumentation across Communities of Practice [Argumentation in Context, 10], ► pp. 259 ff.
Greco, Sara
Greco, Sara, Teuta Mehmeti & Anne-Nelly Perret-Clermont
2017. Do adult-children dialogical interactions leave space for a full development of argumentation?. Journal of Argumentation in Context 6:2 ► pp. 193 ff.
Janier, Mathilde & Chris Reed
Janier, Mathilde & Chris Reed
Vasilyeva, Alena L
Vasilyeva, Alena L.
Vasilyeva, Alena L.
2016. Confrontation and collaboration in the course of the election debate. Language and Dialogue 6:3 ► pp. 370 ff.
Vasilyeva, Alena L.
Vasilyeva, Alena L.
Vasilyeva, Alena L.
Vasilyeva, Alena L.
2023. Debaters’ actions to manage interaction in the context of the debate talk show. Language and Dialogue 13:2 ► pp. 229 ff.
Vasilyeva, Alena L.
Wildfeuer, Janina & Chiara Pollaroli
2017. Chapter 7. Seeing the untold. In Multimodal Argumentation and Rhetoric in Media Genres [Argumentation in Context, 14], ► pp. 190 ff.
Andone, Corina & Andrea Rocci
2016. Argumentation in journalism: Professional practices and the public sphere. Journal of Argumentation in Context 5:1 ► pp. 1 ff.
Palmieri, Rudi & Sabrina Mazzali-Lurati
Palmieri, Rudi & Sabrina Mazzali-Lurati
2017. Practical reasoning in corporate communication with multiple audiences. Journal of Argumentation in Context 6:2 ► pp. 167 ff.
Palmieri, Rudi & Johanna Miecznikowski
Porto López, Pablo & Cristián Santibáñez
Bova, Antonio
2015. Adult as a source of expert opinion in child’s argumentation during family mealtime conversations. Journal of Argumentation in Context 4:1 ► pp. 4 ff.
Bova, Antonio
Bova, Antonio
Perret-Clermont, Anne-Nelly
Pollaroli, Chiara & Andrea Rocci
2015. The argumentative relevance of pictorial and multimodal metaphor in advertising. Journal of Argumentation in Context 4:2 ► pp. 158 ff.
van Eemeren, Frans H.
van Eemeren, Frans H.
van Eemeren, Frans H.
van Eemeren, Frans H.
2015. Strategic maneuvering in argumentative discourse in political deliberation. In Argumentation in Political Deliberation [Benjamins Current Topics, 76], ► pp. 11 ff.
van Eemeren, Frans H.
Palmieri, Rudi & Eddo Rigotti
Bova, Antonio & Francesco Arcidiacono
Miserez Caperos, Celine
2013. Review of Macedo (): The development of children’s argument skills. Journal of Argumentation in Context 2:2 ► pp. 267 ff.
Miserez-Caperos, Céline
2019. Francesco Arcidiacono & Antonio Bova (2017). Interpersonal argumentation in educational and professional
contexts
. Journal of Argumentation in Context 8:3 ► pp. 392 ff.
Rocci, Andrea & Marta Zampa
van Eemeren, Frans H., Bart Garssen, Erik C. W. Krabbe, A. Francisca Snoeck Henkemans, Bart Verheij & Jean H. M. Wagemans
van Eemeren, Frans H., Bart Garssen, Erik C. W. Krabbe, A. Francisca Snoeck Henkemans, Bart Verheij & Jean H. M. Wagemans
van Eemeren, Frans H., Bart Garssen, Erik C. W. Krabbe, A. Francisca Snoeck Henkemans, Bart Verheij & Jean H. M. Wagemans
van Eemeren, Frans H., Bart Garssen, Erik C. W. Krabbe, A. Francisca Snoeck Henkemans, Bart Verheij & Jean H. M. Wagemans
Greco Morasso, Sara
2012. Review of van Eemeren (2009): Examining argumentation in context: Fifteen studies on strategic maneuvering. Journal of Argumentation in Context 1:3 ► pp. 379 ff.
Morasso, Sara
[no author supplied]
[no author supplied]
[no author supplied]
[no author supplied]
This list is based on CrossRef data as of 25 september 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.
Subjects
Communication Studies
Main BIC Subject
CFG: Semantics, Pragmatics, Discourse Analysis
Main BISAC Subject
LAN009000: LANGUAGE ARTS & DISCIPLINES / Linguistics / General