2023. Non-routine Calls for Information and Request Emails. In (Im)politeness at a Slovenian Call Centre [Advances in (Im)politeness Studies, ], ► pp. 173 ff.
2020. Elrespetocomo valor social. Un estudio de Pragmática sociocultural en encuentros comunicativos de consultas médicas. Pragmática Sociocultural / Sociocultural Pragmatics 7:3 ► pp. 371 ff.
2008. 1. Présentation. In Les interactions en site commercial, ► pp. 7 ff.
Márquez Reiter, Rosina & Miranda Stewart
2008. 9. Les interactions en site commercial à Montevideo et Édimbourg : « engagement » et « considération envers autrui ». In Les interactions en site commercial, ► pp. 277 ff.
COHEN, ANDREW D. & RACHEL L. SHIVELY
2007. Acquisition of Requests and Apologies in Spanish and French: Impact of Study Abroad and Strategy‐Building Intervention. The Modern Language Journal 91:2 ► pp. 189 ff.
Callahan, Laura
2006. English or Spanish?! Language accommodation in New York City service encounters. Intercultural Pragmatics 3:1
Callahan, Laura
2009. Accommodation to Outgroup Members’ Use of an Ingroup Language: A Comparison of Service Encounters in Person and Over the Telephone. International Multilingual Research Journal 3:1 ► pp. 1 ff.
Callahan, Laura
2014. Face Work in Spanish Language Service Encounters between Native and Nonnative Speakers in the United States. In Spanish and Portuguese across Time, Place, and Borders, ► pp. 215 ff.
Cohen, Andrew D.
2005. Strategies for learning and performing L2 speech acts. Intercultural Pragmatics 2:3
Reiter, Rosina Márquez
2005. Complaint calls to a caregiver service company: The case of desahogo. Intercultural Pragmatics 2:4
This list is based on CrossRef data as of 22 december 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
Any errors therein should be reported to them.