Part of
Technology Mediated Service Encounters
Edited by Pilar Garcés-Conejos Blitvich, Lucía Fernández-Amaya and María de la O Hernández-López
[Pragmatics & Beyond New Series 300] 2019
► pp. 1744
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Cited by (4)

Cited by 4 other publications

de Groot, Freek Olaf
2021. A multimodal analysis of digitally mediated service encounters using ‘super-sticky’ applications: Implications from the micro to the macro. Multimodal Communication 10:1  pp. 5 ff. DOI logo
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De Cock, Barbara
2019. To be or not to be … a patient. In Reference and Identity in Public Discourses [Pragmatics & Beyond New Series, 306],  pp. 205 ff. DOI logo

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