Review article published In:
Pragmatics of Active Social Inclusion
Edited by Yoshiko Matsumoto and Heidi E. Hamilton
[Pragmatics and Society 15:1] 2024
► pp. 116
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2024. The Transition to the Conversational Era. In Integrating AI-Driven Technologies Into Service Marketing [Advances in Marketing, Customer Relationship Management, and E-Services, ],  pp. 621 ff. DOI logo

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